Operational insights, leadership lessons, and straight talk on building high performance organizations
The Real Cost of Tolerating Underperformance
You have an employee who shows up late, misses deadlines, does the bare minimum. Everyone knows it. And you do nothing. Here's what that tolerance is really costing you.
Why Your SOPs Fail (And How to Fix Them)
You spent weeks writing SOPs. You printed them, put them in binders, maybe even held a meeting. And now? Nobody follows them. Here’s why your SOPs failed, and how to fix them.