Our Services
Service 1: Operational Turnarounds & Culture Resets
What It Is:
Your operations are broken. Your team is underperforming. Your culture is toxic or nonexistent. We fix it.
What We Do:
We conduct a full operational audit to identify bottlenecks, inefficiencies, and cultural issues. We rebuild workflows and processes that drive accountability and performance. We strengthen team communication and alignment. We develop managers who lead with data, empathy, and clear expectations. We implement performance management systems that stick.
Who It's For:
Owners, CEOs, and GMs dealing with high turnover, low morale, missed deadlines, or operational chaos.
Timeline: 30-90 days
Deliverables:
Operational audit report
Restructured workflows and accountability systems
Manager training and coaching
Performance management framework
Service 2: SOP Creation & Process Improvement
What It Is:
You need clear, simple systems your frontline employees will actually follow. We build them.
What We Do:
We create ready-to-use Standard Operating Procedures for your core operations. We document policies, workflows, and best practices. We apply Lean Six Sigma principles to eliminate waste and improve efficiency. We train your team on new processes. We build accountability systems to ensure compliance.
Who It's For:
Businesses that lack documentation, struggle with inconsistent execution, or need to scale operations without losing quality.
Timeline: 30-60 days
Deliverables:
Complete SOP library (digital and print-ready)
Process maps and workflow diagrams
Training materials
Implementation plan
Leadership Development & Performance Management
What It Is: ‘
Your managers need coaching. Your team needs accountability. We provide both.
What We Do:
We assess current leadership capabilities and gaps. We deliver one-on-one coaching for managers and executives. We conduct leadership, ethics, and mentorship training. We develop strategic plans with clear KPIs, timelines, and accountability measures. We build performance management systems that drive results.
Who It's For:
Organizations that need to elevate their leadership team, improve manager effectiveness, or build a culture of accountability.
Timeline:
Ongoing (3-6 month engagements typical)
Deliverables:
Leadership assessment report
Customized coaching and training programs
Strategic plan with KPIs and timelines
Performance management framework
Vendor Management & Contract Negotiation
What It Is:
You are overpaying vendors or locked into bad contracts. We negotiate better terms and build strategic partnerships.
What We Do:
We review existing vendor contracts and identify cost-saving opportunities. We negotiate favorable terms with vendors and service providers. We develop vendor management systems and accountability measures. We build long-term strategic partnerships that drive value.
Who It's For:
Businesses that want to reduce costs, improve vendor performance, or renegotiate contracts.
Timeline:
30-60 days per engagement
Deliverables:
Vendor contract review and recommendations
Negotiated contract terms
Vendor management framework
